Customer Testimonials
John is very nice and professional. I dealt with John another time and he was always professional. I had my car serviced there many times and never had problems. Because I like their service so much, I drive 21 miles from my home to get my vehicle serviced by them.
They get your vehicle in promptly, have great communication throughout your service and Chad went above and beyond to take care of us. Highly recommend this dealership.
Everyone was so nice especially Todd!! He was very helpful. He explained everything that was done!
Kathy was great to work with. In the purchase of our new car. Very knowledgeable !
Courtesy and knowledge are top priority with this dealership. They met my goals A+ rating
Nice people, great service. My car had a rattling noise which they found and fixed. The rattle was not easily found. It is great to have the noise fixed.
Everyone is real friendly and helpful,building is very clean and modern overall it was a good experience
Sales staff was great! Knowledgeable, helpful and not overbearing. Talk to Will when you go
Great Service Would recommend to my friends and relatives service was completed. The service rep was friendly and informative
Had an ABS recall notice work done as well as oil change while was in there very fast and friendly service would recommend them to my friends and family Todd. My service manager was exceptionally helpful. Great guy.
After a rocky start, the dealership bent over backwards to help with a problem with a 20 year old vehicle.
Quick setvice, friendly associates.Easy to do business with. Comfortible waiting room with refreshments. Use for all my automotive needd
I was very glad that I went to Germain Hyundai to buy my new car. My salesperson Craig and the manager Gerald were outstanding to work with . They made the whole experience very pleasant and enjoyable. Thank you.
I haven't bought a car in over 10 years. Generally hate the experience, but Rich was fantastic to work with!
Beyond helpful and friendly staff . Came in for scheduled maintenance and staff ensured every concern I had was discussed. Also made sure their guests had snacks and drinks.
My service guy that worked with me was great he explained everything clearly and was very professional.
Chad is an excellent service advisor! The waiting area is clean and accommodating with snacks and beverages!
Very clean and efficient. Very nice people too. A little expensive but very worth it.
Will was excellent about the whole process. Very informative, punctual, and respectful. Was ready for me the moment I walked into the dealership . Even the Finance mngr,MO, was excellent. Great experience . I will be looking for Will the next time I want to buy or lease a vehicle . Thanks so much.
Rich was absolutely wonderful explaining the details of what was needed to repair my car keeping in contact with me every step of the way. Appreciate the mechanic although I did not meet them because my car now runs better than it ever has.
They always take care of you and a timely quick manner. They are very customer service oriented.
John Bricker has helped my for years with any service related issues. He always explains all the details that are required to keep my car in great shape. I will continue to deal with John on any future service needs.
Germain offered a large inventory and a competitive price. Will the salesman was kind and helpful.
Shane was our salesman and the overall experience was as easy as it could be. Had not bought a car in over 10 years and I feel like he went over and above to make it work out well.
Was in the neighborhood the other day and stopped to check on the recall notice I had received to set up an appointment . They said we can do it today! Saved me a 30-45 minute drive to come back over. Talked to John Bricker about my 2013 Santa Fe. He told me the new ones were in. Looked them over and decided I will keep my 2013 with 48,000 + miles. I am sorry but the new Santa Fe’s, in my mind, leave a lot to be desired. The inside is not bad but I just can’t take the outside look. And ...
Great service. Erin was fantastic. Will bring my car there again. Thank you for helping me.
Very neat place my SERVICE ADVISOR CHAD TRIPPLE WAS VERY PROFESSIONAL AND KNOWLEDGEABLE IN HELPING ME SERVICING MY CAR WAS UNDECIDED ABOUT SOME THINGS ON GETTING SOME THINGS DONE TO MY CAR BUT CHAD HELP ME DECIDE THANKS CHAD FOR ALL OF YOUR HELP MOST DEFINITELY WILL RETURN ALSO THE OTHER STAFF WAS VERY FRIENDLY AND HELPFUL CHAD TAKES HES WORK VERY SERIOUS THANK YOU CHAD FOR ALL OF YOUR HELP KEEP UP THE GOOD WORK
The salesman, Shane Andrews, showed us multiple vehicles to choose from according to our preferences. He was patient with us as we looked around and asked him questions . We were able to narrow it down to 2 vehicles and the sales manager was able to give us what we wanted out of our trade and keep us under the $ number we wanted to spend.
I changed dealerships to get a better experience with my Hyundai service needs and I’ve not been disappointed. Chad Tipple and team are extremely friendly and take their work seriously!
super clean! great! i love the new building. would definitely recommend to family and friends
Great staff and very courteous! I will return! This is my second purchase from them.
Awesome service and professional people. Thanks Todd Fox and the Hyundai team for all your hard work and dedication.
The people are very friendly and helpful. And the service is very thorough. They are very good at what they do.
Punctual, courteous, professional. A class act! They really care about the customer and their experience at the dealer.
Chad in the customer service department is extremely accommodating and tries to be helpful. I have had some odd problems with my 2022 Palisade and he goes out of his way to try to resolve them for me. He is always very professional and works hard to get the problem solved as best he can and as efficiently as possible.
Very professional. Good selection. Great deals. Free drinks. Friendly service. Entire buying experience was a delight
Customer Service was awesome. Was very thorough with services that are needed. I would highly recommend.
Chad is good service rep. Will keep going there, Germain Hyundai great place go to buy.
Vince was ready and waiting with my test drive. Everyone was so nice. It was so easy to test drive and even better experience during the purchase process. Everyone worked together and financing was so easy. I highly recommend going to Germain.
Benjamin was great, everyone went above and beyond, I will be back for mom next new car
Mr. Todd Fox was more than professional explained all the processes to me. I enjoyed working with him very much four stars.
From the time I pulled into the dealership I was treated kindly and professionally. Overall a nice experience.
Always professional and courteous. Try to get you in and out quickly which is what I want. Feel like they care about you as a customer. Have been a loyal customer for 10+ years. Will always go yo them and refer others to them.
I always get excellent service when visit. Destiny went above my expectations she was able to get my car in for a new battery. She rocks! Thanks Destiny I was able to achieve all my goals today.
Best dealership experience I’ve had. Quick, clean, polite, great communication. I drove a bit extra to get there and am glad I did.
I was greeted with friendliness and wasn’t pushy and took his time to help me. He also had compassion. You can tell he just wanted the customer to be happy no matter what if he didn’t sale a car to you. I told him to keep up the good work.
They are doing a great Job working to fix my car issues. Very easy to work with them and their customer service is wonderful.
John Bricker is my service advisor and he is extremely helpful and good. When he is not available or working, at least to me, is impossible to get an appointment.
It was a pleasure to shop at Germain Hyundai dealership everyone throughout the purchase was very helpful with the process . my salesman, Willard Judd was very knowledgeable and spent all the time I needed to compare the different vehicles. My experience with this dealership could not have went any smoother.
The people i encountered were very friendly and helpful. The recall was done in a timely manner.
Todd was fantastic at explaining the process, which made it quick and easy. The waiting room is also very nice and comfortable so I didn't mind waiting. Definitely recommend!
Excellent service visit, exceptional service department issue was checked part to be ordered. Excellent waiting room facilities, staff very helpful & friendly.
Great service staff very nice and courteous service area is clean and car ready on time
5 stars for Chad at Germain today. He was friendly, efficient and answered all my questions.
Very nice people . Respectful . Very precise with everything they do . They get things done in a timely manner
Grand timing and service today need better discounts for services greater customer service and waiting room
Very nice employees fast ,friendly and very helpful staff.I had a great experience.I will return for my car needs and definitely refer people Thank you so much
Great customer service would recommend to other customers. John was great. Staff was very efficient
Friendly service everytime I come. Always asking if I need anything while I wait. Always understanding to my needs
All of the employees are very nice and helpful. I will continue to use the service at this dealership.
M.J. was very helpful when we went to lease a new Tucson. I asked a lot of questions and he patiently answered them all. Great experience all around!
Hoy fue para mi uña experiencia muy fascinante un servicio extraordinario y muy rápido y especial no tengo palabras
Happy with this dealership and the service there. Have always been happy with this dealership so far
Nice dealership, clean and accommodating. Staff is friendly. Work was done quickly and efficiently, would recommend.
Everything went great. What was supposed to be done was done as promised and more. Craig was very helpful and willing to handle anything Oi asked or needed. Highly recommended. I am very happy with my treatment in all areas.
The nice child change the oil and put a new roof trim panels on yesterday.
TJ is an awesome person and is a very caring person. Thank you again TJ! 😊
Excellent service and puntual attendance. Very detailed diagnostic and resolution. They always give you recommendations
Very professional and easy to work with. The sales person was straight forward and professional.
They were very professional, helpful and willing to work with me to get my first car.
Very nice people. Wait times for service are long. No updates while waiting for repairs.
The sales person, Michael, was very good. He answered all of our questions, told us about Hyundai specials, and guided us through the process of purchasing a vehicle. Once we completed the purchase, he gave us a very informative tutorial on the new vehicle. We were very impressed.
Very knowledgeable. Not pushy. Answered all questions. Great customer service. Jacob was great. Even helped my daughter who will be looking for a car for her daughter in May
Very professional; Just the right level of support meant no anxiety in finding a car that we could afford. Would buy again from this Dealer!
building is nice and clean, they offer good snacks and coffee while you wait in the lobby
When I arrived, I was greeted promptly and professionally. Rich took very good care of me, as did everyone in the Service Center
Everyone was really helpful, friendly and professional. Tawnie was very friendly and she explained things well. I was quite pleased with the whole experience.
Great service and very thorough checking my vehicle for recalls . Pleasant waiting area and team members very informed
Very professional and business standards.,and very polite. I’ll go back when ready fir a new car.
I had service done at Germain Hyundai after a rock, hit my radiator in my Santa Cruz. They were absolutely wonderful, worked hand-in-hand with my insurance company and kept me updated every day on the status of the repair. TJ Gibbs, the service manager went above and beyond to make sure I was taken care of. I would highly recommend the dealership.
Been going to this dealership for many years. This was my first encounter with service guy Todd Park and it couldn’t have been better! Very professional and took time to explain things well. If I were starting a business Todd would be the 1st person I’d hire regardless of position. Bottom line to Germain ownership group, he’s a keeper! Thanks again Todd for the great customer service. 👍
These people are kind and friendly and will help with any questions I had about some features I didn't know how to use
Very nice to deal with work was fast and picking up my car was fast and easy
Todd is an awesome service representative! He was able to get the service completed on my vehicle in a timely and efficient manner! I would definitely recommend anyone that needs service to stop in and see him!
Chad was very nice and professional. The service was very quick- finished before I knew it! He also gave me some helpful tips on keeping an eye on my tire pressure come wintertime. Much obliged!
I have always had excellent service from Germain Hyundai both maintenance and sales. They will get you in and out in a very reasonable time.
excellent as always. i wouldn't consuder anywhere else. great staff! i recommend them eith no hesitation.
Staff are very polite. John is great. He’s very helpful. Answered all my questions.
Always clean and reps are always helpful o and friendly. Its always a positive experience
It was good service Chad help plus sale person help jump my suv drive it to the dealership then put in new battery.
John is always helpful with any issues. He is also very sexy. He can rotate my tire’s anytime.
Todd was very friendly and helpful, his customer service is impeccable. Thank you for your willingness to explain and help.
This is our 6th Hyundai from Germain. Rich Highley and the Crew have always gone the extra mile to put us i a choice vehicle.
I had researched the Hyundai Tucson online. Chose Germain Hyundai since the car I wanted to trade in was from Germain Honda (2014). The salesman, Rick, was knowledgeable, professional and a nice person. I did not feel pressured like the dealership horror stories we have heard about or experienced. I would recommend Rick and Germain Hyundai to anyone in the market for a new car. Oh and the Tucson is a really stylish car! Beautiful!
Courteous and respectful of customers time and concerns. Pleasant waiting areas and additional facilities. Mr. Gibbs promptly scheduled appointment; shop was available without delay. Mr Gibbs was pleasant and responded to my questions.
The dealership projects a very comfortable and friendly environment. The people are knowledgeable and accommodating. Our agent,Michael Johnson, could not have been more helpful friendly and considerate. We will definitely recommend Germain Hyundai and in particular Michael
2024 Kona SEL w/ Convenience pkg. No hassle buying. All documentation done via text/email. Had everything ready. Took about 30-45 minutes. Straight up pricing. No fake fees. Kiera Avery was amazing. Always in contact. No pressure. There is a reason people come from other states to purchase new cars. I have one 3,miles away, but with fake fees window etching, pulse add on? No thank you.
Amazing personal and really great personal great facility and good maintenance of display of cars.